Privacy Policy

Last Updated: March 5, 2025

Pross Renovations Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (prossreno.com) or engage with our services.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us

We may collect personal information when you:

Contact us via our website, email, or phone
Request a quote or consultation
Sign up for updates or newsletters

Examples of personal information collected:

Name
Email address
Phone number
Project details or inquiries

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and time spent on our site
Cookies and tracking data (see Cookies & Tracking below)

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide quotes
Improve our website and customer experience
Send updates or marketing communications (only if you opt in)
Ensure website security and prevent fraud

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance website functionality and analyze visitor behavior.

Essential Cookies: Necessary for website performance
Analytics Cookies: Help us understand site traffic (Google Analytics)
Marketing Cookies: Used for ad targeting (Google Ads, Facebook Pixel)

You can disable cookies through your browser settings.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss.

These measures include:

Secure servers and encrypted storage
Limited access to sensitive data
Regular security updates and monitoring

5. Third-Party Sharing

We may share information with:

Service Providers (such as payment processors and email platforms)
Legal Authorities (when required by law)

We only share data when necessary for business operations or legal compliance.

6. Your Rights & Choices

Under Canadian privacy laws (PIPEDA), you have the right to:

Request access to your personal information
Correct or update inaccurate data
Withdraw consent for marketing communications
Request deletion of your personal data where applicable

To exercise these rights, contact us at info@prossreno.com.

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pross Renovations Ltd
Email: info@prossreno.com
Phone: 250-883-5333